1. Introduction

Welcome to 7 Parfums. By accessing or purchasing from our brand, you agree to abide by the following Terms of Service. Please read them carefully.

2. Eligibility

• You must be at least 18 years old to make a purchase.

• By placing an order, you confirm that all information provided is accurate and complete.

3. Product Information & Availability

• We strive to provide accurate descriptions of all perfumes, but scent perception may vary from person to person.

• Availability of products is not guaranteed—if an item is out of stock, we will notify you.

• We do not use harmful chemicals like Methanol, Diethyl Phthalates (DEP), Benzophenone, Toluene, Formaldehyde, Acetone, Styrene, Parabens (Butylparaben, Methylparaben), or Sulfates (SLS, SLES) in our perfumes.

4. Ordering & Payments

• Orders can be placed via WhatsApp or through our official website (once live).

• We offer Cash on Delivery (COD) as well as Easypaisa, JazzCash, and Bank Account Transfer as payment methods.

• Customers must ensure they have the exact amount ready at the time of delivery, as couriers may not always provide change.

• 7 Parfums reserves the right to cancel orders if a customer refuses to accept a confirmed COD order without valid reasons.

4.1 Payment Security Assurance

• All online transactions (if applicable) are secure and encrypted to protect customer information.

• 7 Parfums does not store or share your payment details with third parties.

5. Shipping & Delivery

• Orders are delivered within 2 to 5 working days after confirmation.

• Shipping costs and estimated delivery times will be provided before confirming an order.

• 7 Parfums is not responsible for delays caused by third-party couriers.

• Customers are responsible for providing accurate shipping details—we are not liable for misdelivery due to incorrect addresses.

• International shipping is not available.

• Orders will not be processed on national holidays, including Eid-ul-Fitr and Eid-ul-Adha. Delays may also occur during peak holiday seasons.

5.1 Lost or Stolen Packages

• 7 Parfums is not responsible for lost or stolen packages once marked as delivered by the courier.

• If a package is missing, the customer should contact the courier service directly.

6. Order Cancellation Policy

• Orders can be canceled within 24 hours of placement if they have not been shipped. Once dispatched, cancellations are not allowed.

• Repeated COD order cancellations may result in restrictions on future purchases.

7. Custom & Bulk Orders

• Custom and bulk orders require full advance payment before processing.

• Processing time may be longer than standard orders, and customers will be informed of the estimated delivery time in advance.

• Custom orders cannot be canceled or refunded once confirmed.

• Customers placing bulk orders may be eligible for special discounts. Contact us for more details.

8. Privacy & Data Protection

• Customer data is used only for order processing and communication.

• We do not sell or share personal information with third parties.

• All transactions are secure, and customer details remain confidential.

9. Limitation of Liability

• 7 Parfums is not responsible for any allergic reactions or sensitivities—customers should check ingredients before use.

• We do not guarantee specific longevity of a fragrance, as wear time depends on skin type and environmental factors.

• Fragrance longevity and projection may vary based on skin type, weather conditions, and application method.

• In no case shall 7 Parfums be liable for indirect, incidental, or consequential damages.

9.1 Customer Responsibility for Proper Use

• Customers should store perfumes in a cool, dry place away from direct sunlight. Improper storage or misuse may alter the fragrance quality, for which 7 Parfums is not responsible.

9.2 Warranty Disclaimer

• 7 Parfums products are sold “as is” without any express or implied warranties, including but not limited to merchantability or fitness for a particular purpose.

10. Force Majeure (Delays Beyond Our Control)

7 Parfums is not liable for delays or failure to fulfill orders due to unforeseen circumstances such as:

• Natural disasters (earthquakes, floods, storms)

• Strikes, labor disputes, or shipping disruptions

• Government restrictions or legal regulations

• Any other force majeure events beyond our control

• In such cases, we will inform customers of any delays and attempt to resolve issues to the best of our ability.

11. Complaints & Dispute Resolution

• If you have concerns about our products or services, please contact us directly.

• We will make reasonable efforts to resolve disputes amicably before legal action is considered.

12. Customer Reviews & Feedback Policy

• Customers are encouraged to leave honest feedback about their experience with 7 Parfums.

• We reserve the right to remove reviews that are offensive, misleading, or violate our content guidelines.

• Constructive criticism is always welcome, and we strive to improve based on customer feedback.

13. Modifications to Terms

• 7 Parfums reserves the right to modify these Terms at any time. Updates will be posted on our official platforms.

• Continued use of our services after changes means you accept the updated Terms.

14. Contact Information

For any questions regarding these Terms, contact us via: 📧 Email: 7p**************@gm***.com 📱 WhatsApp: +923330663377